Moving my grandparents house

Moving and the Human Element: How to Become Best Friends with Your Removals Crew

When using a removalist to help you move to your new home, your best chance of a stress-free move for everyone involved is to build a rapport with the removal crew. You can do this by effectively communicating your needs and ensuring that everything is in place to help the removal crew do their job with as little fuss as possible. 

If you are planning a move soon, remember to do the following when dealing with a removalist. 

Clearly Communicate Concerns

If you aren't sure about something, ask. You can do this during the initial phone call or when the removalist representative arrives to conduct the consultation. It is probably a good idea to prepare a list of questions to ask them before your consultation begins. For instance, if you aren't sure what they expect of you, ask. 

Inform your removalist of any doubts you have before the removal crew arrives to begin work. If you are worried there is no ample parking in your area for example, let them know beforehand. 

Don't leave anything out. If you want things done a certain way, communicate this before work begins. Informing the removal crew that you wanted specific items to go in the truck last when they are already in the truck, for example, will cause delays and lead to unnecessary stress. 

Talk About Your Home and Items

If you live in an apartment with stairs or a lift make sure you let them know in advance. Also let them know of any awkward spaces and overly large furniture you might have; furniture removals need to be undertaken carefully. This will give them a chance to formulate a plan of action before going to your house.  Be sure to let the rep know of any fragile or important items to be moved as well. If you don't have the necessary wrapping and materials, let them know this too and they will bring some along with them.

Avoid confusion and mix-ups by clearly labelling and grouping boxes and furniture. 

Keep Your Kids and Pets Busy Elsewhere

Your house is about to become a hive of activity. Make sure your removals crew has enough space to work in. 

Be Interactive During and After

While tips are not necessary, they are most welcome, especially if the move was challenging. If you can provide some form of refreshment and even a snack or two for the hardworking crew members, your efforts will not go unnoticed. 

Ask about payment up front. If there is anything you aren't happy with, don't be afraid to question it. A reputable removalist will always be willing to explain things and even compromise if need be. 

Lastly, whether you think the removal crew has done a good job or not, provide feedback. This way, the removal crew will know what works and what doesn't and go away feeling like they have achieved something, which is crucial to any career path. 

By following these tips, you can ensure that you and your movers have a stress-free day and more importantly, work together as a team to facilitate your move.